Frequently Asked Questions

Is MULE available for the apple osx architecture?

It is currently only available for windows.

Is there any limitation on the Trial Version compared to the purchased one?

No there is not except that the Trial Version will expire after 30 days.

Yes, we have updated MULE from 1.0 to 1.5 which supports the latest LW Versions. If you already have purchased Mule you are eligible for a free Update. Please contact us at support@epicsoft.net to receive your free Upgrade.

Can I get mule client computers in different subnets to connect to mule server which is also going to be in a different network subnet?

No, it won't work on different subnets, you'd have to have one muleserver per subnet.

Does current version of mule work with current LW beta v9.5?

We are currently in development on a new version of MULE that will be fully compatible with Lightwave 9.5. Since Lightwave is still in development (beta), we are in a holding pattern until we get the full feature set delivered by Newtek.

My MULE Clients aren't rendering when running on Windows Vista, they keep erroring with the following message:

Rendering frame 1 of projectname
! Error on Frame 1
Server forced disconnect: Rendering error... Disconnecting

How can I fix this?

Windows Vista introduces User Account Control (UAC), which will need to be disabled in your network settings.

For more information, please see this guide: http://www.petri.co.il/disable_uac_in_windows_vista.htm

TESTIMONIALS
Misha Anton
Graphic Services Imaging

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